Effective Date: 14/01/2025

Introduction

Welcome to Dinuma.lk, operated by The Software Company Private Limited (“we,” “us,” “our”). Protecting your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using Dinuma.lk, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

1.1 Personal Information:

  • Name
  • Email address
  • Phone number
  • Date of birth
  • Username and account details
  • Postal address (for postal entry routes)

1.2 Non-Personal Information:

  • Browser type and version
  • IP address
  • Operating system
  • Device type
  • Usage data (e.g., pages viewed, time spent on the site)

1.3 Payment Information: For transactions, we may collect billing details. Payment processing is handled by third-party providers like Webxpay, and we do not store full payment card details.

2. How We Use Your Information

We use the information collected to:

  • Facilitate account creation and login.
  • Process competition entries and manage prize distributions.
  • Verify user eligibility for competitions.
  • Communicate important updates, such as competition results or platform changes.
  • Respond to inquiries and provide customer support.
  • Analyze site usage and improve functionality.
  • Ensure compliance with legal obligations and competition rules.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

3.1 Service Providers:

  • Third-party services that assist with website functionality, payment processing, email communications, and analytics.

3.2 Legal Obligations:

  • Authorities or legal entities when required by law or to protect our legal rights.

3.3 Business Transfers:

  • In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Cookies and Tracking Technologies

Dinuma.lk uses cookies to enhance user experience and gather analytics. These may include:

  • Session cookies to manage user sessions.
  • Analytics cookies to track site usage.

You can manage cookies through your browser settings. However, disabling cookies may affect site functionality.

5. Data Security

We use industry-standard measures to protect your data. However, no system is completely secure. We encourage you to:

  • Use strong passwords.
  • Notify us immediately of any unauthorized access to your account.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw consent where processing is based on consent.
  • Object to certain types of data processing.

To exercise these rights, contact us at [Insert Contact Email].

7. Retention of Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Dinuma.lk may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their policies before providing any personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the site constitutes acceptance of the updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

The Software Company Private Limited
Email: contact@dinuma.lk
Phone: +94 112794904
Postal Address: Dinuma.lk, 1183/4/A Rajamalwatta Road, Battaramulla, Sri Lanka